I'm very sorry to hear that it was damaged. What a huge pitty not only for you, but for the general public as well. It would be bad enough to have it damage on it's way home, but at least the public would have seen it.
I don't think the public would ever have seen it. It was sold to a private collector in Belgium. As soon as he told me it was damaged, I refunded him in full, and it was collected by the courier to return to me. I will probably re-rig it, and regardless of whether I do or not, I will not try and sell it again, but keep it to mark the end of my sending them out by courier. Anything I build from now on will be collection only, that will of course reduce my output very much, as they went all over the world. When I did exhibit them in public, they rarely got more than a casual glance, so nowadays, the only people who see them are the buyers. I stopped taking them to the local ship model society some time ago, as hardly anyone showed the slightest interest in them. It is only collectors who really like them, as they want something different, that none of their fellow collectors have. I am quite looking forward to my new-found freedom from the worry of sending them all over the world. I may display completed models on the internet from time to time, but build logs are now finished. I will soon be re-structuring my website in line with my future plans. I will also be moving more into writing about how to build merchant ship models, and the life and adventures that were to be had aboard merchant ships. My writing has been a resounding success for some time now, and my next book is already in the pipline. I will display the images of the damaged Gulf Stream here as soon as I have collected it, later today.
I don't suppose I could get it back to the quality it was before, unless I took the masts out and re-rigged it completely. Even so, I might damage the sea when doing it, and it would be much more difficult to work on stuck in the relatively large base. The courier firm said "It isn't too bad, it just needs some sails re-positioning and a bit of rigging re-threaded!"
Still waiting what the insurance has to say, but I expect they will wriggle out of it!